Privacy Policy

Legal disclaimer

The information provided on this website is for general informational purposes only. While EquityOne strives to ensure the accuracy and reliability of the information contained on this site, we make no representations or warranties of any kind—express or implied—about the completeness, accuracy, reliability, suitability, or availability of any property information, services, or related graphics published here.

The content on this website does not constitute financial, legal, or investment advice. All property and market information is general in nature and should not be relied upon as a substitute for professional advice.
Before making any property or financial decisions, you should seek independent advice from a qualified financial adviser, accountant, solicitor, or licensed real estate professional.

EquityOne acts as a licensed buyer’s agent, representing property buyers in real estate transactions. We do not provide valuation, lending, or legal services. Any third-party professionals we refer you to operate independently and are responsible for their own advice and conduct.

This website may contain links to external websites that are not controlled or operated by EquityOne. We are not responsible for the content, privacy practices or accuracy of information found in those external websites.

To the fullest extent permitted by law, EquityOne, its directors, employees, and agents accept no liability for any loss, damage, or injury—whether direct or indirect—arising from the use of this website, reliance on its content, or any linked resources.
Use of this website is at your own risk.

Any property listings, market data, or examples shown on this website are for illustrative purposes only. Availability, pricing, and conditions may change without notice.

All text, images, graphics, and other content on this website are the intellectual property of EquityOne, unless otherwise stated. No part of this site may be reproduced or reused without prior written consent.

Privacy Policy - EquityOne

Last updated: [28 Oct 2025]

At EquityOne your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our buyer’s agent services.

1. Information We Collect

We may collect personal information such as:

Your name, email address, phone number, and postal address
Property preferences, budget, and location interests
Information provided via contact forms, enquiries, or consultations
Data collected automatically through our website, such as cookies, IP addresses, and usage analytics.

2. How We Use Your Information

We collect your information to:

Respond to your enquiries and provide our buyer’s agent services
Send you property updates, newsletters, or marketing communications (if you’ve opted in)
Improve our website, marketing, and client experience
Comply with legal and regulatory obligations

We only use your personal information for the purposes for which it was collected or as otherwise permitted by law.

3. Sharing of Personal Information

We do not sell, rent, or trade your personal information.
We may share limited data with:

Trusted service providers (e.g., website hosting, email, or marketing software)
Professional partners involved in property transactions (e.g., solicitors, mortgage brokers, inspectors) — only with your consent
Legal or regulatory authorities, where required by law

4. Data Security

We take reasonable measures to safeguard your personal information against loss, misuse, or unauthorized access. However, please note that no method of data transmission over the internet is completely secure.

5. Cookies and Website Analytics

Our website may use cookies and tracking tools (such as Google Analytics) to improve user experience and monitor website performance. You can disable cookies in your browser settings at any time.

6. Access and Correction

You have the right to access and correct your personal information held by us. To make a request, please contact us using the details below.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

EquityOne

📞 1300 125 102
📧 info@equityoneba.com.au
🌐 equityoneba.com.au

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

What's included in our privacy policy

At EquityOne, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us when visiting our website or using our buyer’s agent services.

1. Information We Collect

We may collect personal details such as your name, contact information, and property preferences when you:

Complete an enquiry or contact form
Subscribe to updates or newsletters
Engage our buyer’s agent services

We may also collect non-personal data through website cookies and analytics tools to help improve our online experience.

2. How We Use Your Information

Your information helps us:

Respond to enquiries and deliver our services
Provide personalised property recommendations
Improve our website and marketing communication
Comply with legal and regulatory requirements

We do not sell or rent your personal data to third parties.

3. Sharing of Information

We may share limited information with trusted service providers (such as website hosting, marketing, or email systems) or with professional partners involved in your property transaction — but only with your consent or when legally required.

4. Data Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorized access. However, no online system can guarantee complete security.

5. Cookies and Website Analytics

Our website may use cookies to improve user experience and gather anonymous data. You can disable cookies in your browser at any time. We may use tools such as Google Analytics to better understand how visitors use our website.

6. Access and Updates

You have the right to request access to the personal information we hold about you or to request corrections. To do so, please contact us using the details below.

7. Contact Us

If you have questions or concerns about our Privacy Policy or how your information is handled, please contact:

EquityOne

📞 1300 125 102
📧 info@equityoneba.com.au
🌐 equityoneba.com.au

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

By using our website and services, you consent to the collection and use of your information in accordance with this Privacy Policy.